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Contact Whatnot Customer Service

How to Reach a Person at Whatnot

Verified Contact Information

Customer Service Number:

  • 1-323-948-1820
    App Support
Call Now
Send Message

Customer Service:

developer@whatnot.com
App Support
sellersupport@whatnot.com
Sellers

Legal:

dpo@whatnot.com
Privacy Inquiries
privacy@whatnot.com
Privacy Inquiries
support@whatnot.com

Whatnot Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Whatnot Phone Number
1 (323) 948-1820
Average Hold Time
00:01:55
Average Calls duration
1 minute
Most Popular Whatnot Email Address
support@whatnot.com
Whatnot Live Agent Availability
1% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
View full overview

How to Contact Whatnot Customer Service?

Whatnot does not provide a customer service number. All communication is in writing. If you have some questions related to live shopping & marketplace, you can find the answers on them on the “FAQ” page of Whatnot official website. No information you need there? Ask for help by writing a letter. Below, we’ll consider on how you can do it.

To get in touch with one of the live shopping platform representatives in writing, send a letter with your request to the following Whatnot email: Support@Whatnot.com. One more way to communicate with the company customer support team is via a contact form. To find it, scroll down the main page of the official live shopping platform website, click on the “Contact Support”, enter all data with detailed description of your request in a special field and attaching the file for illustrative purposes. Then click on the “Submit” button.

To go to the official company site, enter its name in the search bar of your browser, or just click on its hyperlink in the “Contact Information” block of this page. Follow the “Contact Support” in the bottom menu and fill out the contact form we mentioned above. You can also get in touch with one of the Whatnot customer service specialist via Instagram, Facebook, or other social media. For it, click on the hyperlink of the social network where you are most comfortable communicating under “Follow us” in the bottom menu and enter your message in a special window.

If you are going to visit the Whatnot main office to discuss important corporate related issues with the company representative face-to-face, go to this address: 578 Washington Boulevard #1019 Marina del Rey, California 90292, United States. But be sure to arrange your visit in advantage by sending a letter to the company.

PissedConsumer Club

Contact Information

Whatnot Website:

Whatnot Help Center:

Corporate Office Address:

Whatnot Inc
578 Washington Boulevard #1019
Marina Del Rey, California 90292
United States

How Customers Rate Whatnot Support?

5.0 / 5
Good

Based on 3.9K calls to Whatnot customer support through PissedConsumer.com and 2 survey responses.

Total Calls
3.9K
Avg Call Duration
00:54
Issues Resolved
2%

Why Customers Call Whatnot?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 20%
  • Shipping and Delivery 15%
  • Payments and Charges 13%
  • Account 13%
  • Request for Information 11%
  • Product/ Service 9%
  • Refund 9%
  • Activation/ Cancellation 3%
  • Return/ Replace 2%
  • Cards 2%
  • Questions About an Order <1%
  • Website/ Application <1%
  • Staff <1%
  • Payments & Transfers <1%
  • Fraud & Security Issues <1%
  • Streaming Services <1%
  • Employment <1%
  • Phone & Devices <1%
  • Claims & Legal Issues <1%

Customer Inquiries & Issues

20%
  • "I got screwed"
  • "Not answering quick enough"
  • "Got scammed"

Shipping and Delivery

15%
  • "They're shipping me the wrong stuff. I ordered two baths. That's what I bid on."
  • "Problem already submitted the ticket but I haven't gotten a response"
  • "Got order delivered 2vdays and the order had two items in it I spent 147 dollars for multiple items and got 2 body washes the box was not sealed up it was ripped I requested refund haven't heard anything contacted post office they sa"

Payments and Charges

13%
  • "Keep getting charged"
  • "Fraud charges"
  • "Payout issues"

Account

13%
  • "problems with account"
  • "Whatnot banned me"
  • "Account"

Request for Information

11%
  • "Concern"
  • "Talk about a sale that took place with a technical problem and how the seller dealt with it and blocked me."
  • "I will like to know what i spent 118.70 for"

Product/ Service

9%
  • "Fix address"
  • "Glitch out order"
  • "It showed that I won but I didn't. I am very upset about this"

Refund

9%
  • "Refund needed"
  • "Refund"
  • "Unaarzied and refund"

Activation/ Cancellation

3%
  • "Order cancellation and need card removed"
  • "Refused to cancel my order"
  • "Cancellation denied"

Return/ Replace

2%
  • "Need to change email address but don't have access to old information."
  • "Whatnot have incorrect return label for an item"
  • "Returned defective item still not reimbursed"

Cards

2%
  • "North of7 rips didn't send my daughter's card. We have the replay and now the cards on sale on eBay."
  • "My phone got stolen and $600 of cards got bought on whatnot I really need a refund i cannot afford any of this."
  • "Someone use my card"

Questions About an Order

<1%
  • "Order"
  • "Orders"
  • "My order"

Website/ Application

<1%
  • "Seller application"
  • "Someone that sold on your app owes me money"
  • "Need an issue resolved that I couldn't through the site"

Staff

<1%
  • "Customer service"
  • "Misuse of postal service and payment for shipping"
  • "hoamanager, Robincol66416 do not need labels. These customers have their product. Also under ready to ship for Nicole 152224 says ready to ship that's already been shipped out and she has her order.! everything is closed. Send me my money.!"

Payments & Transfers

<1%
  • "Payout issue"
  • "Payout"
  • "Funds"

Fraud & Security Issues

<1%
  • "Identity theft"
  • "Fraud"
  • "Scammed"

Streaming Services

<1%
  • "I wantvto"
  • "Live streaming"
  • "phone streaming"

Employment

<1%
  • "To figure out how I'm gonna get paid when I sell stuff"
  • "Having difficulties becoming a seller"

Phone & Devices

<1%
  • "Lost phone"

Claims & Legal Issues

<1%
  • "Claim"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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